17 Moore Street, Suite 1 Mooresville, IN 46158
I understand that unanticipated events happen occasionally in everyone's life. In my desire to be effective and fair to all clients the following policies are honored:
A 24 hour notice is requested when cancelling an appointment. This allows the opportunity for someone else to schedule. If you fail to give 24 hours notice you may be charged the full amount of your appointment.
No-shows: Anyone who either forgets or consciously chooses to forgo their appointment will be considered a “no-show.” You may be charged for your “missed” appointment. Two consecutive no-shows and you will not be rescheduled without prepayment.
Late Arrivals: If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly. Early arrivals will begin at their scheduled time.